Shipping Policy

Shipping Policy

Shipping & Delivery

At Forest & Hills, we take care to ensure that your order reaches you safely and in good condition. We carefully pack our products before dispatching them to the delivery address provided during checkout.

Our aim is to deliver your order safely, securely and within the estimated delivery period.

Order Processing

Orders are normally processed after successful confirmation of the order and payment.

  • Orders are processed during working days.
  • Orders are generally dispatched within 1–3 working days.
  • Orders may take additional time during holidays, festivals or periods of high demand.

Delivery Time

Delivery time may vary depending on the destination, courier service and other logistical conditions.

In general, customers can expect delivery within approximately 3–7 working days after dispatch.

Remote locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is placed.

Any applicable free-shipping offers will be clearly mentioned on the website and will be subject to the terms of the particular offer.

Order Tracking

Once your order has been dispatched, tracking information may be provided through the registered contact details or through your customer account, depending on the availability of tracking information from the delivery partner.

Delivery Delays

While we make every reasonable effort to deliver orders within the estimated period, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural events
  • Transportation problems
  • Courier delays
  • Public holidays
  • Incorrect or incomplete delivery information

Incorrect Delivery Address

Customers are requested to carefully verify their delivery address and contact details before placing an order.

Forest & Hills cannot be held responsible for delays or additional charges resulting from an incorrect or incomplete address provided by the customer.

Damaged Package

If your package appears to be damaged at the time of delivery, please contact us as soon as possible with photographs of the package and the product.

This will help us investigate the issue and provide appropriate assistance.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Email: info@perfectheme.in
Phone: +91 7667672121

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